Hi:

I just purchased My Eyes Only from the App Store today.  Downloaded it onto my iPhone, went through the process of passwords, hint, etc.  Then it disappeared from my iPhone.  I don't want to download it agin and get charged.  What do I do?

Thanks.

Jordan J.

First thing you can down load again and you will not be charged. As long as you use the same account. You may have to end up doing that.

1-make sure that you have iphone os 2.1. Get it if you don't gave it.
2 - reboot your iPhone. Did the app show up again?
3- did you sync today? If so it might be backed up to iTunes and will get synced back on your iPhone.

4- down load again at no charge.
Software Ops


Thanks.  My Eyes Only is back on my iPhone and there's peace in the world.

Jordan J.

The great thing about Jordan, is that his email was so professional. Just the facts, not showing anger or contempt with what was a serious Apple bug that affected thousands of Apple users.

Then he follows up with a cheery email expressing his personal outlook on life.

Fantastic!

Software Ops